Data protection

39bat Privacy Policy — Your data is safe with us

The security of your personal data is 39bat's top priority. This Privacy Policy clearly outlines what information is collected, why it is collected, and how it is kept secure.

Last Updated: January 2026
Core Commitments
SSL encrypted
No Selling of Data to Third Parties
Never shared without member consent
Right to Data Deletion
Stored on secure servers
Security pillars

How We Protect Your Privacy

39bat's Privacy Policy is built on six core principles — each one designed to protect you

Encrypted Data Transfer

All your data and transactions on 39bat are protected with 256-bit SSL encryption. Every communication between your browser and our servers is fully encrypted.

Minimal Data Collection

We only collect information that is genuinely necessary to provide our services. Unnecessary data is never collected, and outdated data is deleted regularly.

Third-party controls

Your data is never sold. Only the limited information necessary to operate our services is shared with trusted partners, who are also bound by our privacy policy.

Secure Server Infrastructure

Your data is stored in secure, internationally certified data centers, protected by regular security audits and firewall safeguards.

Member Control

You can view, correct, or request deletion of your information at any time. You retain full control over your privacy.

Breach notification commitment

In the event of a data breach, 39bat will notify affected members within 72 hours and take prompt remedial action.

1

Introduction

39bat (bundles .bet) is a trusted online Sports Betting platform in Bangladesh. We believe that protecting our members' privacy is a fundamental responsibility. This Privacy Policy explains what information 39bat collects, why we collect it, how we use it, and what rights you have.

By using any 39bat service, you are considered to have agreed to this Privacy Policy. Please read it carefully in full. If you have any questions, feel free to contact us.

This Privacy Policy should be read alongside 39bat's Terms & Conditions. The two documents complement each other.

2

What Information We Collect

39bat collects the following types of information:

Data type Details Collection method
Identity Information Full name, date of birth, National ID number, passport number Registration form / KYC verification
Contact information Mobile number, email address, current address Registration Form
Financial information BKash/Nagad/Rocket number, bank account details (partial) Payment processing
Transaction Information Deposit/withdrawal history, betting records, winnings Automatically
Technical information IP address, device type, browser, operating system Automatically
Usage Data Page visits, session duration, click patterns Cookies & Analytics

We never store your full payment card number or bank PIN. All financial information is processed through secure payment gateways.

3

Purpose of Data Use

39bat uses your information for the following purposes:

  • Account management: For registration, login verification, and account security.
  • Identity Verification (KYC): To verify age and identity, and to prevent money laundering.
  • Financial Transactions: To process deposits, handle withdrawals, and maintain transaction history.
  • Service Improvement: To analyze member experience and continuously improve the platform.
  • Marketing communications: To send promotional offers and updates about new services (with member consent).
  • Legal obligations: To meet the requirements of government regulatory authorities.
  • Fraud prevention: To detect suspicious activity and keep the platform secure.

You can unsubscribe from marketing emails or SMS at any time by contacting our support team.

4

Cookie Policy

The 39bat website uses cookies — small text files stored in your browser. We use the following types of cookies:

  • Essential Cookies: Essential for maintaining login sessions and security. These cannot be disabled.
  • Functional Cookies: To remember your preferences (language, theme, etc.).
  • Analytics cookies: To analyze site usage (using tools such as Google Analytics).
  • Marketing cookies: To show you relevant offers. You can opt out of these at any time.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain features on the site.

5

Data Sharing

39bat never sells your personal data. Limited information may be shared only in the following circumstances:

  • Payment partners: Minimum necessary information shared with bKash, Nagad, Rocket, and banks to process deposits and withdrawals.
  • Identity Verification Services: With regulated third-party verification services for the KYC process.
  • Technology service providers: Server hosting and cloud service providers, under strict confidentiality agreements.
  • Law Enforcement: To government authorities under court orders or legal obligations.
  • Fraud prevention network: With regulatory authorities to prevent cybercrime and money laundering.

Outside of the circumstances listed above, your information is never shared with any third party without your consent.

6

Data Retention Period

We retain your data only for as long as necessary — no longer. General guidelines:

  • Active account data: For as long as the account remains active.
  • Transaction Records: Up to 5 years after account closure (as required by law).
  • KYC documents: Up to 7 years after account closure.
  • Technical logs: Up to 12 months maximum.
  • Marketing Information: Deleted immediately upon unsubscription.

Once the retention period expires, your data is securely deleted or anonymized so you can no longer be identified.

7

Your Rights

As a 39bat member, you have the following rights regarding your personal data:

Right to access

You have the right to know what information we hold about you and to receive a copy of it.

Right to Rectification

You may request corrections to any inaccurate information we hold about you.

Right to Erasure

In certain circumstances, you may request deletion of your data, though this may not be possible where legal obligations apply.

Right to restrict processing

In certain circumstances, you may request that we restrict how your data is used.

Right to data portability

You may request a copy of your data in a structured, portable format.

Right to Object

You may object to any marketing communications or any part of how your data is processed.

To exercise any of the rights listed above support@39bat.betto reach us by email. We will respond within 30 business days.

8

Children's privacy

39bat is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under 18.

If we are informed that a minor has opened an account, that account will be closed immediately and all associated data will be deleted.

If you become aware that a minor is using 39bat, please notify us immediately at support@39bat.bet.

9

Policy Changes

39bat may update this Privacy Policy from time to time. When changes are made:

  • The updated date will be reflected at the top of this page.
  • Members will be notified of significant changes via email or SMS.
  • Continued use of 39bat after any changes takes effect will be considered acceptance of the updated policy.

We recommend checking this page regularly to stay informed of the latest policy.

10

Contact

For any questions, comments, or complaints regarding our Privacy Policy, please get in touch with us:

  • Email: support@39bat.bet
  • Live Chat: Via the chat button at the bottom right of the website.
  • Business Hours: 7 days a week, 24 hours a day.

We typically respond within 24 hours. For more complex matters, it may take up to 72 hours.

Your Data Is Secure — Get Started with Peace of Mind

Having read 39bat's Privacy Policy, you can see how seriously we take the security of your data. Register now and enjoy a trusted betting experience.

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